Thankfully, not everyone is like me.

I am the only white male that works at my restaurant. And I wouldn’t have it any other way.

It wasn’t a conscious choice, nor is the particular makeup of my crew the “best” or “right” way to be. But it’s how the chips landed when I placed hiring the best people as my target. In Washington, D.C., in the restaurant business, if I went into the hiring process with even a slight preference toward my own gender, national origin, or race, I’d do my business a great disservice. Continue reading

If pigs had wings, they’d probably be delicious.

There are some “conservative”* folks out there who would have you believe that the only thing keeping them from being wildly successful entrepreneurs is regulations and the tax code. It follows, of course, that these folks think the path toward American greatness starts with (a) the assumption that entrepreneurship is the zenith of American usefulness, (b) entrepreneurs do better when there’s zero regulation, and (c) entrepreneurs are unfairly targeted by the tax code.

Of course, as is the case with most things conservatives would have you believe, this idea is not only poorly thought out and negated by facts, but also represents a major blind spot in their own place as voters and citizens of this country.

I’ll explain. Continue reading

No one ever is to blame.

As a leader, I learned a long time ago that when things go wrong, the blame must always start with me.

Team didn’t get the store open on time? I could have scheduled a different crew. I could have set my expectations more clearly. I could have trained better. I could have brought them in earlier.

Sales don’t match projections? I could have set my projections lower. I could have done more external marketing. I could have improved our service or our quality. Continue reading

Bottom of the 9th, bases loaded…FML.

Five minutes. Five goddamned minutes.

If you took a snapshot of any random five minutes, you’d likely see how freaking awesome he was at his job. How much his team loved him. How “on it” he was. Organized. Clean. Smiles all around.

But no, she came in at the five minutes when the shit had hit the fan. Big boss lady hadn’t been in since July. She’d heard how well everything was going, but her eyes were telling her brain a very different story…in these five minutes.

Continue reading